Customer Testimonials

These are actual emails our marketing department has received and are on file in our office. There are too many to list! Recipients' names have been substituted by their initials for privacy. Thanks to all of you who have taken the time to give us valuable feedback! Email us at sales@kbella.com

"Your customer service is outstanding. I received help on selecting the right item, the right size and the right color. She loved it. Thanks a bunch." Rich Pennsylvania 6-08

"We attended a k. Bella lingerie show last month. We immediately came home and checked out your website. We are very impressed and look forward to ordering lots of sexy items soon. Keep up the good work. Carol and John" Phoenix, Arizona 6-08

"Thank you for suggesting the sexy mesh sheer blue skirt set. It arrived nicely wrapped and it fit perfectly. You will definately see me again in the future. Thanks again." Doug San Diego Calif. 6-08

"Great Stuff! I received my order today. Tried it on and it fit perfect. I can't thank you enough." Carol Massachusetts 5-08

"This site is one of the best I've seen! Lots of choices of sexy lingerie and swimwear. I enjoyed browsing the site and selecting a few gifts for myself." Michelle New York 5-08

"I got so many compliments on my new Escante Corset I bought from you. I was a huge hit at the party." Marissa Florida 4-08

"Thank you soooo much! I appreciate the fast delivery of my wifes gift. She loved it. I will definately remember you in the future. Have a great day." Kristen Utah 4-08

"I found it very easy to shop on your site. Keep up the good work! Congrats on your 10th year anniversary." Kim Newport Beach, CA 3/2/08

"Hi. Thank you the service was Greattttttttt !!!!" Susan Akron, OH, 1/17/08

"Excellent customer service and a wide variety of product. Michelle Longmont, 1/22/08

"I got exactly what I ordered. The sizing listed was the right fit and it was delivered before promised." Kathy San Antonio, TX 1/27/08

"I will definitely order from you in the future. My wife loved her gift and I was very satisfied with your services." Ed Long Island, NY 2/2/08

"I am a repeat customer with k. Bella and love receiving my ordered items gift wrapped. It feels like Christmas every time. Thank you." Michelle Boston, MA 2/11/08

"My wife was pleasantly surprised when she opened her gift from k. Bella. If you are shopping for a gift, I highly recommend buying the pearl thongs. Wow!!" Doug Phoenix, AZ 2/17/08

"I thought the customer service was great. I had to exchange my ordered item for a different size and you were very prompt in delivering the correct size in time for my vacation. Thank you…." Brandy Philadelphia, PA 2/23/08

"k. Bella contacted me regarding an order I had placed totaling 90.75 with shipping charges of 10.95. They suggested because shipping was free with orders over $100 that I order a beaded bra strap for $11. That way I can get an extra item and the shipping would be free. Now… you tell me what other company would go the extra mile to call you up, and offer you this kind of quality customer service? I immediately agreed, and couldn’t be more thankful for their kindness. I will be shopping with k. Bella for years to come." DE, USA 8/07

"This month the water bras were on sale with k. Bella. I swear by these bras. If you don’t own one, you should own every color. They are very comfortable, and definitely enhance your bust line. I recommend ordering them from k. Bella because they have the best prices around at only $32 each. Try it…. You’ll like it!!!" GA, USA 8/07

"I find that k. Bella has some very reasonable prices, in many cases lower than the competition. Their website has lots of designers that I enjoy wearing. Great quality. No cheap stuff that will fall apart in the wash. You get exactly what you pay for. No gimmicks!" AL, USA 7/07

"I was excited when I received my k. Bella monthly newsletter this month. They introduced their new modern and colorful website. It is very easy to move around the site, and ordering was so simple. I had no problems and the items arrived to me in less than 7 days. I encourage all shoppers to check out the new and improved site at www.kbella.com." AF, USA 7/07

"The customer service representative was very helpful in answering several questions I had about some items on the website. They even helped me pick out a gift for a good friend of mine. She loved it. And I was very happy with everything I ordered. I will be shopping with them often." CD, USA 6/07

"I encourage everyone to shop with k. Bella Lingerie. The service was outstanding, and the each item arrived creatively gift wrapped (even though I didn’t pay for this service). It felt like Christmas in May. I was very excited. A great company that goes the extra mile. You won’t be disappointed" ST, USA 5/07

"K. Bella lingerie is the only place where I receive 10% off for being a repeat “preferred customer” on every order placed with them online. Every little bit counts in this economy. I am happy to be a preferred customer with k. Bella. They are very easy to order from and they are truly an honest company with great prices." NG, USA 4/07

"I am very pleased with the customer service I received from k. Bella. When my item was not in stock, they notified me of the delay and offered me 10% off for my inconvenience. I was shocked!! Now that’s customer service!!" MD, USA 3/07

"Very smooth transaction. I ordered my items, was immediately notified as to the status, and then notified with the tracking # from UPS. As promised, my order arrived to me on time. I was very happy with my online experience with k. Bella. I will definitely be shopping with them again." LG, USA 3/07

"I was surprised how quickly my package arrived. It was gift wrapped very nicely as a courtesy. I really love my new lingerie" TW, USA 2/07

"I love that idea! I don't have an ivory in the Gemma 12124 bra so if you have that in stock please hold for me. Thank you so much for your way above average service. I really appreciat it!" KM, USA 2/23/06

"Thanks so much for returning my call (twice!) about the other colors of the Cosabella Soire camisole. You gave me such excellent service!" NL, USA 2/22/06

" Sorry, but I do not need it now. Thank you for your attention to this and trying everything to satisfy your customers. I will definitely think about your company in the future when wanting to purchase your fine merchandise." MW, 2/19/06 USA

" I got a Gemma you sent me last time in the black and nude and I love them. I love you too! How many times do I get customer service with a smile. Thanks for reminding me how nice that is." KO, 2/13/06 USA

"I love my new bra! You are the only one I have found that carries the DKNY sports bra. I've tried many sports bras and it is the only one that truly is 'no bounce'!" NP, USA 2/7/06

"Thank you! What excellent customer service. I have been wearing Cosabella for a couple of years. I went to a shop and was fitted. I am quiter certain that a size 2 is the best for me. It's always been difficult to find pretty bras!" CN, 2/6/06 USA

"Thanks for the quick reply! I am looking forward to it in more ways than one Bracli Pearl Thong. SP, England 1/13/06

"The two zebra pieces are gorgeous. I just received the Gemma 12124 bra and the Annette bra...if you have either or both of these bras in any color, I would love to have them. These are the most awesome bras I have ever worn. Victoria Secret just lost all my business. I love these bras! KM, USA 1/9/06

"I recieved the bra Cosabella Soire I love it! Does it come in other colors?" DS, USA 1/6/06

"Many thanks and Happy New Year! I think your site is nice without being tacky or sleazy; Comfortable to shop and artistic, rather than embarrassing to shop at." JM, USA 12/31/05

" Thank you - that is my favorite bra and u r my source! Gemma 13140 CB, USA 12/5/05

"I would love to place a special order from Spain. I am happy to order just one to start and that way I can order 5 more Gemma 16101 bras. If I love it like I loved my old one, I will definitely order more. Thank you for all your help. I am very impressed with you guys!" MB, USA 11/19/05

"Oh wow. This is incredible customer service. YES! Absolutesly. Please set aside the Gemma bras. Thanks so much!" GY, USA 9/8/05

"Thank you! It's a pleasure to do business with you. You all are so responsive and on top of things!" JF, USA 7/28/05

"When will you be getting more? Gemma bras are the best I've ever worn, and they're so hard to find!" CA, USA 6/30/05

"We received the shipment last week. They are all so cute, the girls all love them! Mini Bra Sachets Thanks for getting them to us so quickly!" MB, USA 6/1/05

"I received my order yesterday and I love the Cosabellacamis, the g-string, and the gifts you enclosed." AF, USA 3/23/05

"The silicone bra fits me fine, and I am delighted with that! CM, USA 3/11/05

"Thanks! I have been looking literally for years for a non-underwire bra that doesn't flatten or squish me. I found this bra in a small lingerie store in Soho. I went back a year later to get more and they were out of business. I am so happy you could get these for me! I wear these everyday! Gemma 11146 BP, USA 11/12/04

" Yeah! I just received my Gemma 11146 bras and they're great! I would like to order 2 white, 1 black and one more nude. ...A very satisfied customer..." CB, USA 11/13/04

"Thanks for your email. I really appreciate your good customer service. I can't tell you how refreshing it is. I am boycotting food & wine magazine after getting the absolute worst customer service ever. Thanks again! I'll take the black waterbra swimsuit. NJ, USA 8/17/04

"I received the package yesterday - thank you! The Gemma 13140 style seems to fit well and be a nice, lighter alternative to my favorite Gemma 14124. Thanks again." MP, USA 5/13/04

"Thanks for the email and information. I cannot wait to receive the Gemma bras.What a shame about Gemma no longer distributing to the US as their bras are really nice. Many, many thanks." SA, USA 4/27/04

"Well, the pearl thong got here on the 23rd 4 days. Very much in time for the arrival of my girlfriend. Thank you for your help!" TW, UK 4/26/04

"Thank you for your calls concerning the waterbra bathing suit. I did decide to pass onit for now, but will reconsider if you get another shipment. I should have ordered the black one when I saw it months ago. Thanks again for the great customer service. It's so rare these days." NJ, USA 4/19/04

"Thank you for the timely response! I love your products and service!" BC, USA 4/5/04

"Please update my email. I plan on ordering again. The pearl panties were a big hit." TA, USA 3/19/04

"I 'll be waiting for this waterbra in black ...Loved the first one that I ordered from you in ivory! Thanks." RM, USA 3/18/04

"Thank you for such an immediate reply! I'm very glad to hear you still had my info. on file. I look forward to getting a brand new black Gemma strapless 15140 bra!!!Thanks again for great customer service!" KS USA 3/18/04

"2nd time customer, very satisfied. This will be great on my wife for when I get back home from Iraq (Cosabella lingerie)." JN, USA 1/24/04

"Help. I LOVED the waterbra I recently oredered from you by phone, and now I would like to look at your other bras, and possibly order online, but it will not let me!? Please help." RM, USA 1/22/04

"Thanks so much for sending me the silicone and water bra options. The silicone didn't fit me but my mother loved it--and I love the black water bra (cool straps too) and was wondering if it comes in nude. If so, I'd like another one." LP, USA 1/2/04

"Hey, just got the parcel pearl thong today. Thanks alot for the prompt delivery and all your help. Thanks once more for your great help." LC, New Zealand 12/29/03

"I received the silicone bra I ordered today, thank you so much. It does fit me, it's lovely and comfortable. What I would also love to buy from you are waterBra Pads." LA, Portugal 12/24/03

"I fully expected to send them back WaterBra & Silicone Bra, but both of them worked out beautifully! Just a note to say I'm very happy with them!" DA, USA 9/2/03

"I am very grateful for your understanding. It is extrememly comforting to see you treat your customers in a fair and honest way. I will be mailing the bra, which is in perfect condition (ie, unworn, unwashed and with tags still attached), to you today. I am sorry the bra was not to my satisfaction, but I'll be sure to shop your website if the need for lingerie arises. Thank you once again for your leniency." RP, USA 8/6/03

"Yesm nude will be fine to send on Monday, and what a surprise it was to get a response so quickly! I've shopped in the finest of stores and never have I recieved such great customer service. Thanks!" JS, USA 3/8/03

"The package arrived this morning. The styling & quality of the pearl thong looks really nice which is good...not tacky at all. I don't quite know what the reactin of the recipient is going to be yet but...we shall see!!!" CG, ENGLAND 2/10/03

"I am sorry that you are out of the 1-strand white pearl thong/ In that case please send the black 1-strand. Thank you for your prmpt reply. I believe most other such online retailers would not have responded nearly so quickly." CB, USA 2/6/03

"I received my order today....thanks for the great service. I will definitely use you again!" KT, USA 1/31/03

"I would like to try the unpadded Gemma bra. I am very happy with the last two-the black one is especially beautiful. I accidentally took a bite out of the little soap you sent throygh, thinking it was some kind of candy, although I realized my mistake pretty quickly and felt very silly. I suppose I just see candy in everything, but perhaps I should think more before I bite into things!" AD, USA 1/22/03

"The bras arruved! Thank you for Gemma. Thank you to for the nifty gifts inside. That was a lovely touch. Thanks again for your personal message and follow-up." JE, USA 1/6/03

"Just to let you know your parcel arrived through my letterbox this morning all safe and sound and in good condition. I just know my princess is going to love what is inside! I shall be leaving it for her under her pillow on the 25th as I slop off to work at 5am. Once again thanking you so much for your help. With kind regards and best wishies for a very Happy Christmas Pearl & Lace Thong" THH, ENGLAND 12/19/02

"Thanks so much for the above order which arrived today and with which my wife is very pleased! Pearl & Lace Thong" SF, ENGLAND 12/19/02

"Thank you. The clear bra straps delivered today are brilliant. I'll tell all my friends. Why doesn't every woman know about these?" KK, USA 11/11/02

"I am just letting you know I received my swimwear today. I want to thank you for tracking it down for me. By the way, it fits perfect and I love the colour. Now I can go to Mexico in style." MW, CANADA 11/9/02

"Cosabella is great, thank you! By the way, I just love your site and your products!" HG, USA 11/21/02

"Ciao Bella:I will wait the week for the nude smooth waterbra. Thanks for letting me know. Tante belle cose!" LV, USA 11/01/02

"Sorry it didn't work, but I appreciate the level of your customer service and will shop kBella in the future. The maribou thong was a huge hit at the bridal shower this past Sunday. Thanks again!" AB, USA 10/23/02

"Thank you very much. I appreciate your help with this, and please know that I do refer every female I know to your website because you are the only website which carries the magnificent Gemma bra :)" MM, USA 9/11/02

"The BEST bras! Hi, I've ordered from your company before and you've always been so helpful - so I think maybe you could help me --can you recommend a good Gemma bra...If you have the answer - I'll turn into your best customer!!" CB, USA 9/4/02

"I recently got my order for a pocket bra and water pads. I love the bra, It fits well, even without the 'inserts'. The material is just perfect!" LM, USA 6/20/02

"Thank you so much for the return number. am sorry my order didn't work out also, but now that I have found the company, I will definitely keep it in mind for the future!" CM, USA 6/17/02

"Hi there. Let me start by saying how terrible I feel about this since this is the second time you've shipped this bra. Your company has been wonderfully helpful and I appreciate your efforts. I need a larger size Donna Karan Intimates Athletic Bra. The bras are really beautiful so I hope we can work something out!" RA, USA 6/13/02

"Thanks for sending the Breast Petals so quickly! I got them today! And thank you for the cute little sachet. It smells great! It's been nice doing business with you. I love not having to wear a bra in this heat!" DC, USA 5/25/02

"Good afternoon. Thank you for your email. I am happy to wait for the other items. Thank you again for your prompt response." SA, USA 5/9/02

"That is the perfect size. Thank you. My six year old asked me the other day why my 'boobies' looked like they are sucking in when I don't have on a bra. I guess that confirms that I need the water bra ! :) Thanks again for everything." IM, USA 5/1/02

"Thanks! I got the shipment last week and I am very pleased from your product! StayKups" LT, Israel, 4/29/02

" My husband recently gave me the Bracli pearl thong from your web site. I blushed at first when I saw it in its full detail. But when I tried it on I loved it!" SV, USA 4/28/02

"Hi. Thank you so much for the black lace waterbra. It is wonderful. Have the nude or white ones arrived yet? I am interested in those as well. Thank you so much." IM, USA 4/28/02

"I recently placed an order for a DKNY sports bra and a Gemma black bra. You were kind enough to call to let me know that the black bra that I had ordered was not available but that would send a beige one. You can go ahead and cancel the black one for now. I am very happy with the items that I purchased! Thank you for your excellent customer service and your help!" LP, USA 4/23/02

"I will take the waterbra swimsuit! Thank you for your prompt response!!! You guys are great. I can't wait."AP, USA 4/13/02

"I just received my water-bra bikini this weekend and I had to contact you - this is far and away the best bathing suit I have ever purchased! I am so thrilled that I found your website; promise me you'll still carry these wonderful suits next year because I know I'll want another one! Thanks for all your help!" JL, USA 3/11/02

"I was really pleased with the merchandise I received from you about a year ago. Although I ordered off of the Internet, I am a catalog girl at heart. Do you have a catalog you can send me?" KW, USA 3/8/02

"GREAT! The waterbra bikini I ordered from you last year is the hot orange with yellow and a little red, floral. This is wonderful customer service, I really appreciate your help." SCJ, USA 2/27/02

"I will purchase more items from you in the days to come and was in fact wondering if I could place any special requests and you seem able to read my mind! lol (laugh out loud)...Thank you for the great customer service that you provide." SK, Hong Kong 2/7/02

"Thank you for your email. Thank you for taking such good care of me!" ML, USA 2/4/02

"Thank very much for your prompt service. This pearl thong will probably make for a more interesting Valentine's than the heart-shaped oven mitts I was looking at as an alternative...and I will keep your site bookmarked for the future. ." GS, Canada 2/1/02

"Thank you for all your concern! PS Your greek are perfect!" HI, Greece 1/15/02

"Thank you for getting back to me so quickly...It is great to see such good customer service. Thanks!" JH, USA 1/14/02

"Thank you! All of the bras arrived & are wonderful, exactly what we wanted. Thank you for your help & patience." PB, USA, 12/12/01

" Hi! I received my waterbra today I'm all excited and happy. It fits perfectly. I'm very satisfied :-) Thank you so much to you and your staff! Have all a good week-end. Hugs." MC, CANADA 11/02/01

" I received my order last week. The little soap was so neat, just really, really, ...it was perfect, perfect, PERFECT! Just this wonderfull little gesture and it was much appreciated and a great idea. Thanks a lot for my order and you definitely got a customer out of me!" N.K, USA 10/31/01

"OK, here is another one! My best friend loves these bras too & wishes to order Gemma. Thank you so much! It's been so hard to find stores here that keep any variety in stock, it's a thrill to find you." PB, USA 10/31/01

"I'm so happy to find an online resource to purchase the Gemma 124 bra! I've worn this very comfortable bra for about two years, thanks to a store in the Washington area. But I'e recently moved to a city with no store that sells them! I hope you will always offer the Gemma 124 bra! Thank you! " EM, USA 10/17/01

"I just received my waterbra and I wanted to say thank you! This past week, I went to Victoria Secret to try on their different accentuating bras. They have their version of water bras, air bras and the like. I tried on my different ones, in different sizes and wasn't satisfied with any of them. Today, I came home to the K. Bella waterbra I had ordered a week ago. I wasn't expecting much because of my disappointing trip to Victoria's Secret. I opened the box and tried it on and WOW!! It fits great! It looks great!! I can't believe what a difference it makes. An it looks so natural. And it hurts MUCH LESS than breast augmentation would!! Thanks again! A Satisfied Customer,HR. PS-The Rose scented soap that was enclosed in the box smells great!" HMR, USA 8/22/01

"Thank you for helping me with the exchange. I received the Cosabella bralet, and it fits much better than the underwire bra for my figure. " AC, USA 8/18/01

"Thank you. I have to say that you offer the best customer service I have yet encountered and I will order from you when choosing this type of product because of it." JS, USA 8/9/01

"I just received my shipment a couple of days ago and everything looks great! Thanks so much for your help. If there's an email list for sales or particular sizes, feel free to put me in.." SH, USA 8/9/01

"Please send with USPS Priority Mail. We live out on aUS territory. I believe we ordered through you before, and were very happy!" SF, Northern Mariana Islands 8/08/01

"I thank you for your quick response. It has been a pleasure doing business with k Bella, and I hope to experience this personal attention on future transactions. Thank you again." GM, USA 6/24/01

"It is so nice of you to let me know about the delay. I was hoping to have the bras overnight, but I am so happy to find a good source for Gemma bras that an extra week won't kill me :-) Thank you for your attention to detail in contacting me." AU, USA 6/14/01

"You are wonderful! I am clear on the charges and thanks for breaking it down for me. I look forward to ordering from you again. Thanks again for getting the order out today." ST, USA 5/30/01

"Thank you for your prompt response! I will continue to recommend your products StayKups among the dance community." RT, USA 5/29/01.....testimonial customer with return/exchange

"..these clear bra straps have the small hook on the end that hooks onto the bra. I am currently breastfeeding my son and I think these are great on my nursing bras so I can wear all my cute thin strapped tank tops I bought last summer." RN, USA 5/22/01

"Last summer, after searching everywhere for a swimsuit that flattered my figure my figure, I luckily came across your website. I purchase a waterbra bikini that fit like a glove and made me look fabulous. I got many compliments at the beach!! This year I have been searching for a strapless waterbra and have tried 2 different brands, one being Victoria's Secret (which I paid a lot for and assumed it would be worth it). After just not being able to get a good fit and look, I thought, 'Why don't I just try K. Bella because that swimsit was the BEST!' and my husband absolutely agreed. He urged me to check it out and order one right away if it was available. I have just finished ordering a white smooth waterbra and the convertible silicone. I am so excited, I can't wait to receive them! The service last year was extremely quick and extremely nice. I don't know why I didn't think of K. Bella to begin with! Thank you." JC, USA 5/8/01

"I bought about 6 or 7 WaterBras in different styles and clors and I love them! except for one of them.....can I exchange it?" KO, USA 5/03/01.....testimonial customer with return/exchange

"My black waterbra is still in such good shape (only wear it under dressy clothes) that I can still read the tag. ...I LOVE my first water bras. They are just so natural feeling." KLK, USA 5/2/01

"Thank you for your email. I greatly appreciate all of your help...I wish everyone at K. Bella a lot of success with their business." SS, USA 4/29/01 .....testimonial customer with return/exchange

"Thank you so much for your help. I received the waterbra swim suit and put it on--for once I feel good in my bathing suit again. I can't tell you how happy that makes me." KM,USA 4/9/01

"I appreciate your quick response. When I have time, I will be doing more shopping with you." NS, USA 5/8/01.....testimonial customer with return/exchange

"I apologize for the lateness of this email, but my computer had some problems. We did receive the package on Saturday around 12:00 (thank God). It strapless silicone bramade the whole prom dress look great on my daughter. Thank you again for all your hardwork and effort on gettin this bra to us. I appreciate all that you did and would recommend you to anyone. Thank you again." PM, USA 4/4/01

"My boyfriend (and I) LOVE this site?" SG & TS, YAHOO customers USA 3/27/01

: ) "To whom it may concern: Thank you for your reply on my order. I just received it today and I must say I am very happy with it. I hope to do business with K BELLA in the near future. I will also let friends know about you guys. If you have any catalogues it is greatly appreciated if I can get on the mailing list. Thank you once again!" EE, USA 3/26/01

"Thank you for taking the time to write such a detailed note re: the bathing suits. As for my measurements...Thanks again for all your help. Gee, all this for a suit! If only guys knew what we go through!!!" PS, USA 3/21/01

"Thanks! You have truly been an excellent example of true customer service." RM, USA 3/13/01

"I just received my order today. I really appreciate how prompt you have been and how Friendly I have been treated! The waterbra swimwear top fits great and I love the color..Thank you again for your kindness!" KS, USA 3/07/01

"I love the new low waisted jeans and pants that are in season but all of the thongs rise above the waist line of these styles. Please help me, do you have a hipster thong available?" SS, USA 3/07/01 see lowrider thong

"Hi. I love your site and your products. I was just wondering if you have the waterbra bathing suits in leopard print or other nice patterns ..." AN, USA 2/23/01

"Please help me. I wear a waterbra and love it! Now as swimsuit season is approaching I have spent countless hours driving along the cyber highway looking for waterbra suits. Do you carry them?...Thanks!" KS, USA 2/21/01

"Thank you so much, you have no idea how long I have been looking for this bra (Gemma 124). I bought one several years ago at a store, which closed. They are the most comfortable bras ever! Way better than Victoria Secret even! I only wanted to order one, but I will be ordering more very soon. I have to have every color, you know! Thanks again." SB, USA 2/5/01

"Thanks-..I think it's fantastic you ship overseas, and I know a lot of people who will buy from you. We get In Style here, so it's frustrating to read about things and not be able to buy them!" LW, SOUTH AFRICA 2/4/01

"I would like to once again commend you on your spectacular service to your customers. I have had the opportunity to order from your website 3 times now and have had the greatest service I have ever experienced. Keep it up, your website is THE BEST!!!!!" KS, USA 1/10/01

"I love your collection!, including the prices..." SK, KUWAIT 1/10/01

Thanks to all of you who have given us valuable feedback