Customer Testimonials

These are actual emails our marketing department has received and are on file in our office. There are too many to list! Recipients' names have been substituted by their initials for privacy. Thanks to all of you who have taken the time to give us valuable feedback! Email us at maureen@kbella.com

I absolutely Love everything about your site. Its about time that there is finally a company who puts their customers first. Your site is easy to browse through and your selection the best! So keep up the good work. Ill definitely be checking back with you often. Thanks! –Carla Naples, FL 5/09

"Cant begin to thank you enough for all your help. I had some difficulty choosing just the right item on my own.. but thanks to your excellent customer service… my special night was a big hit. – Barbara Stanton Island, NY 5/09

I really was very impressed that your customer service staff notified me when there was a delay with my order. I have had problems with various On-line merchants sitting on my order without telling me they had no intention of filling my order. (Rather rude I think) It is refreshing to have somebody on the other end of the computer line who actually cares about his/her customers." Karen Boston, MA 5/09

"Thank you so much for all your customer service. You will definitely see me again. Thanks a million for all your help. I will tell all my friends." –Laurie Falmouth, ME. 4/09

"Thank you for your great customer service and your fast response to my situation. Getting married is stressful enough . Knowing I could depend on you made all the difference!" – Diane Lake Havasu, AZ 4/09

We were very  impressed when we received our order from k. Bella. The quality of the lingerie was exceptional and the detailed embroidery is to die for. I love it. Thanks kbella. Christine San Diego, CA 4/09

"Hey kBella, Just wanted to drop you a line to let you know my wife loved the Bustier you recommended I buy her. The package was beautifully gift wrapped and she looks fantastic in it . She has already requested a k. Bella Gift Certificate for her next birthday. Dan Spokane, WA 3/09

Thank you so much for shipping my order promptly.  The robe is elegant and just what I hoped for. The color is gorgeous. I will probably be back soon to buy the other color the robe comes in. Thanks again. I will definitely order from you again in the future as we are so pleased with your service.. Rachel Cottonwood, AZ 3/09

"Thanks so much!   I appreciate the fast attention.  I will definitely remember you in the future.  Have a great day!!!" ~~ Michael Chicago, IL 2/09

I received my order today, tried it on & it fit perfect. I can't thank you enough for being so patient with me.  I was nervous about ordering online, but you made me feel comfortable and secure. I love your site and your friendly customer service team. Thanks again. Lola Las Vegas, NV 2/09

My girlfriend loved the Bracli Pearl thongs that Maureen recommended! Please tell her thank you for all her help! ~~ Scott Vermont 2/09

"Wow! What a selection!  I just ordered a Bustier and and some sexy stockings to match and can't wait to get them! ~~ Jasmine Miami FL 1/09

"You guys are the best! ~~ Steven Fresno, CA 1/09

"Your customer service is the best.  I'm so glad I found you. I think I'm in love with you." ~~Becky Fort Worth, TX 1/09

"Your customer service is outstanding. I received help on selecting the right item, the right size and the right color. She loved it. Thanks a bunch." Rich Pennsylvania 6-08

"We attended a k. Bella lingerie show last month. We immediately came home and checked out your website. We are very impressed and look forward to ordering lots of sexy items soon. Keep up the good work. Carol and John" Phoenix, Arizona 6-08

"Thank you for suggesting the sexy mesh sheer blue skirt set. It arrived nicely wrapped and it fit perfectly. You will definately see me again in the future. Thanks again." Doug San Diego Calif. 6-08

"Great Stuff! I received my order today. Tried it on and it fit perfect. I can't thank you enough." Carol Massachusetts 5-08

"This site is one of the best I've seen! Lots of choices of sexy lingerie and swimwear. I enjoyed browsing the site and selecting a few gifts for myself." Michelle New York 5-08

"I got so many compliments on my new Escante Corset I bought from you. I was a huge hit at the party." Marissa Florida 4-08

"Thank you soooo much! I appreciate the fast delivery of my wifes gift. She loved it. I will definately remember you in the future. Have a great day." Kristen Utah 4-08

"I found it very easy to shop on your site. Keep up the good work! Congrats on your 10th year anniversary." Kim Newport Beach, CA 3/2/08

"Hi. Thank you the service was Greattttttttt !!!!" Susan Akron, OH, 1/17/08

"Excellent customer service and a wide variety of product. Michelle Longmont, 1/22/08

"I got exactly what I ordered. The sizing listed was the right fit and it was delivered before promised." Kathy San Antonio, TX 1/27/08

"I will definitely order from you in the future. My wife loved her gift and I was very satisfied with your services." Ed Long Island, NY 2/2/08

"I am a repeat customer with k. Bella and love receiving my ordered items gift wrapped. It feels like Christmas every time. Thank you." Michelle Boston, MA 2/11/08

"My wife was pleasantly surprised when she opened her gift from k. Bella. If you are shopping for a gift, I highly recommend buying the pearl thongs. Wow!!" Doug Phoenix, AZ 2/17/08

"I thought the customer service was great. I had to exchange my ordered item for a different size and you were very prompt in delivering the correct size in time for my vacation. Thank you…." Brandy Philadelphia, PA 2/23/08

Thanks to all of you who have given us valuable feedback